Our gift cards are delivered digitally by email, either to you or directly to your recipient.

Gift cards are typically emailed within 15 minutes of your order being confirmed. 

Prefer a later date? You can select a future delivery date right on the gift card product page before adding it to your cart; perfect for birthdays and holidays. Note: All delivery times are based on Eastern Standard Time (EST).

If your gift card hasn't arrived within 24 hours, check your spam or junk folder first, then contact our support team and we'll resend it.

No. Gift cards must be purchased in their own transaction. They cannot be combined with merchandise or other gift cards in the same order. To buy more than one gift card, please place a separate order for each.

No. Discount codes and promotional offers cannot be applied to gift card purchases. Gift cards are always sold at face value.

1. Shop our website and add items to your cart as usual.
2. Proceed to checkout.
3. On the checkout page, look for the "Discount code or gift card" field (on mobile, tap "Show order summary" at the top of the checkout page to reveal it).
4. Enter your gift card code exactly as it appears in your gift card email — the code is not case-sensitive.
5. Click Apply. Your gift card balance will be deducted from your order total.
6. If a balance remains on your order, complete payment with any of our other accepted payment methods.

If your total is less, the remaining balance stays on your gift card for future purchases. If it's more, just pay the difference with any of our other accepted payment methods. You can also apply multiple gift card codes to the same order.

Yes to both. Gift cards can be used on any merchandise, including sale and clearance items. And while discount codes can't be used to purchase a gift card, a gift card is a form of payment, so it can be combined with a discount code at checkout, unless otherwise stated in the promotion's terms.

No and no. In compliance with federal law, our gift cards do not expire, and we never charge activation, maintenance, or inactivity fees.

Click the "View gift card balance" link in your gift card email, or apply the code at checkout to see the balance. You can also contact our support team and we'll look it up for you.

No. All gift card sales are final.

Gift cards are non-returnable, non-refundable, and cannot be redeemed for cash, except where required by law. Gift cards also cannot be used to purchase additional gift cards.t

Contact our support team with your order number or the email address used at purchase, and we'll resend your gift card. For stolen cards, we can reissue only with proof of purchase and only for the remaining unused balance. Treat your gift card code like cash, as we are not responsible for codes that have already been redeemed.

No. We currently sell and ship within the United States only, and gift cards can only be redeemed on our US website.

Reach out to our support team at customerservice@rockybrands.com or through our contact page.